Returns & Exchanges
Refunds and Returns Policy We generally accept returns and exchanges within a 30-day window of when the order is received by the customer as shown by the shipment tracking. We...
FAQ
Cleaning & Treating
Cleaning Suede: 1. Spray leather with Suede Cleaner until shoes look wet. Do not spot-clean, always treat the entire item for an even finish. 2. Use Horse Hair Buffing Brush to gently clean...
Repairs
We offer a Repair Kit as an easy solution for you to fix minor damages yourself: Outsole Delamination Shoe Goo (x1), Applicator Stick (x1), Clamp (x1) 1. Apply adhesive on the delaminated area of...
Sizing
Here are the sizing recommendations for all of our different styles of shoes: Ursus [LT] / [HT] - If you prefer a snug fit; order true to size. If you want...