Returns & Exchanges
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Refunds and Returns Policy We generally accept returns and exchanges within a 30-day window of when the order is received by the customer as shown by the shipment tracking. We reserve the right to inquire as to the reasons for the return and/or exchange and determine if the customer has justified reasons for returning/exchanging their product. Refunds can only be provided in the original payment method. If a customer no longer has access to that payment method, they will need to contact the bank or agency for the original payment method to claim the funds after the refund is sent. Domestic Returns (USA): Domestic customers will be responsible for their return shipping outside of the 30-day window, unless the product...

Cleaning & Treating
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Make Your Shoes Last Your shoes should be a solid investment. Able to stand up to your hardest days without giving up. At Bearfoot, we believe you should get millions of steps out of single pair of shoes. All our shoes are made from high quality and durable suede leather or canvas, so they might fray but never fail. We offer premium leather and canvas care products from Otterwax to ensure your shoes are the longest lasting thing in your closet. See our maintenance recommendations below... Cleaning Suede 1. Spray leather with Suede Cleaner until shoes look wet. Do not spot-clean, always treat the entire item for an even finish. 2. Use Horse Hair Buffing Brush to gently clean suede. Waterproofing Canvas 1....
Repairs
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We offer a Repair Kit as an easy solution for you to fix minor damages yourself: Outsole Delamination Shoe Goo (x1), Applicator Stick (x1), Clamp (x1) 1. Apply adhesive on the delaminated area of the outsole with the application stick. 2. Immediately after, apply clamps on the affected area. 3. Wait 12+ hours for the adhesive to cure before removing clamps. Minor Rips & Tears Waxed thread (x1), Needle (x1) 1. Work your way all the way across the damaged area with the needle and thread. 2. Anchor the stitching at the end of the gap by making three stitches right on top of one another inside the shoe.

Shoe Sizing Guide
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Find Your Shoe Size Have you always struggled finding the perfect fit for you foot? We strive to perfect the barefoot experience with a simple wide, flat, & flexible design. All our shoes are built to comfortably accommodate the beefiest of paws. No matter your foot dimensions we guarantee you'll find a perfect pair! Simply, refer to our design guide below for each style and the sizing chart which measures the length of your foot. All of our shoes run EE for width. Ursus If you prefer a snug fit; order true to size. If you want a little more wiggle room for your toes; order a half-size larger than normal. When you first try on the Ursus they might feel a little snug, but don't...
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customerservice@bearfoot.xyz