Shipping policy

SHIPPING POLICY

We aim to fulfill orders within two business days of when the order is placed (Monday-Friday). Products with a previously detailed lead time on the product page are currently back ordered and will be exempt from this. In this situation we fulfill orders in the order they are received as soon as we receive the product into inventory.

If upon receiving your order you find any issue or damage to the product, please contact us HERE and we will work with you to resolve the issue.

Please note that the shipping service that you select is paying for the class of service the order will be shipped through, and the times noted on those services reflect arrival time after fulfillment and not arrival time from when the order is placed.

BEARFOOT IS NOT RESPONSIBLE IF YOUR PACKAGE IS LOST AFTER BEING DELIVERED. It is not our responsibility to secure your property for you.

International Customers: Bearfoot LLC is not responsible for import duties or customs fees incurred when receiving international shipments. These fees vary from country to country, and the shipping cost paid reflects what we pay. The shipping cost charged does not include any import duties that will be charged by the customer's country upon arrival. This also includes fees for specific services such as the brokerage fee that UPS Standard charges.